Warranty Information

Most products sold by Micro Macro Mundo Inc. are covered by the manufacturer's warranty. Warranty terms, duration, and coverage vary depending on the manufacturer and product.

Manufacturer Warranty

All warranty service is provided by the product manufacturer according to their warranty policies. Micro Macro Mundo does not provide separate warranties beyond those offered by the manufacturer.

Warranty coverage may include repair or replacement of defective parts, depending on the manufacturer's policy.

How to Request Warranty Service

If you believe your product is defective or damaged, please contact us first before returning any item.

Email: rocousa@mmmhs.com
Phone: +1 (786) 250-3108

Please include the following information:

• Your order number
• Product model or item number
• Description of the issue
• Photos or videos if applicable

Warranty Authorization (RMA)

After reviewing the issue, we will contact the manufacturer to obtain a Return Merchandise Authorization (RMA) if required.

Once the RMA is issued, we will provide instructions for returning the product.

Return Shipping for Warranty Service

When applicable, Micro Macro Mundo will provide a prepaid UPS shipping label so the product can be shipped directly to the manufacturer's service center.

The manufacturer will inspect the item and determine whether the product qualifies for warranty repair or replacement.

Warranty Limitations

Warranty service does not apply to damage caused by misuse, improper installation, modification, accidents, or normal wear and tear.

Please consult the manufacturer’s documentation for complete warranty details for each product.